Canon

Solutions · Retention

Stop losing the players you spent to acquire.

Most retention spend lands on players who would have stayed anyway, or arrives a week after they churned. Per-player agents fix the timing — and the size — of every retention decision.

Retention lifecycle · live cohort
Acquired → engaged → retained / churned
Acquired·Outcome (last 7d)
Cohort size
0
Retained value
£0
Wasted spend
£0

Today

The retention problem isn't the campaign. It's the cadence.

Cohort blasts

Weekly campaigns mean a player can be 5 days into churn before they hear from you. By then the welcome-back bonus is sunk cost.

Wrong size, wrong moment

Bonuses are calibrated for the average — too small for high-elasticity players, too big for the low. Both leak ROI.

Bonuses to already-loyal players

Spend on players who would have come back anyway. The ones at real risk get a generic offer or nothing.

With Canon

Per-player decisions, sized to elasticity, timed to the event.

Real-time intervention

An at-risk player triggers a decision on the next event — not on next Tuesday's batch.

Sized to elasticity

Bonus size derived from the player's per-history elasticity prior. High-elasticity players get bigger; low don't get spend.

Right action, not always a bonus

A mission, a cool-down, a lapse-prevention offer — Canon picks. Sometimes the right action is no action.

RG-aware

At-risk players don't get retention spend that would harm them. Holds and cool-downs replace nudges.

Holdout-measured

10% rules-based holdout proves the lift. No counterfactual hand-waving.

Cross-vertical

Sportsbook, casino, live, poker — same engine. Different per-vertical priors.

Outcomes

What operators see in production.

Activation rate lift
+0%

Newly registered players who place a first bet

Canon39%
Control27%
One-month retention lift
+0%

Players still active 30 days after sign-up

Canon33%
Control22%
ARPU lift per player
+£0.00

Incremental monthly revenue per treated player

Canon£36.50
Control£24.00
We were running weekly reactivation campaigns. Canon was running them per session. Lift showed up inside two weeks.
Head of CRM, Tier-1 European sportsbook · Anonymised pilot operator

See retention lift on a slice of your players.

A 60-day pilot with a 10% holdout will tell you what Canon's retention lift looks like on your data.